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View compareExchange Policy
At My Champ Baby Diaper, we prioritize your satisfaction and strive to provide high-quality products. If you are not fully satisfied with your purchase, we offer a simple and convenient exchange process.
Eligibility for Exchange
We accept exchanges within 4–5 days from the date of delivery. To be eligible for an exchange, the product must be unused, unopened, and in its original packaging. Any product that shows signs of use or damage may not qualify for an exchange.
Exchange Process
Initiate Request: To start an exchange, please contact our customer support team within 4–5 days of receiving your order. Include your order number and reason for the exchange.
Approval: Once your request is received and approved, our team will provide you with detailed instructions on how to proceed with the exchange.
Shipping: You may be responsible for the shipping costs related to returning the product to us unless the exchange is due to a defect or an error on our part. We recommend using a trackable shipping service to ensure the safe return of the product.
Processing Time
Once we receive and inspect the returned item, we will notify you of the status of your exchange. Approved exchanges will be processed within 7–10 business days, and a replacement item will be shipped to you at no additional cost.
Contact Us
For any questions or assistance with an exchange, please contact our customer service team. We’re here to ensure a smooth and satisfactory experience.
My Champ Baby Diaper reserves the right to update or modify this policy as needed.